Montrose - Seller
I recently sold my condo in Montrose, and I could not imagine using anyone else, other than Matthew and Kimberly as my agents!! They are truly exceptional. This was the second time that I had them as my agents. First time it was 2 years ago, when I bought the same condo that I just sold.
It truly amazes me how much effort they put in and how genuine they are. I was also highly impressed with their level of knowledge and the amount of data that they had collected about the market.
Both Matthew and Kimberly were ALWAYS available for my questions and concerns. Their responsiveness was incredible. Whether it was email, phone, or text message, they were there within minutes. They really treated the situation like they were selling their own property – they looked out for me and had my best interests in mind. When it was time to stage the house, they personally did everything for me. Their cool, calm mindset kept my anxiety low and gave me the confidence they would get the job done – and they did! And what an incredible job.
Their promptness, knowledge of the market, strategic mindset, kindness, and good energy made a potentially difficult situation, very easy. I will always recommend them to everyone and anyone. Not only did I get the BEST agents, but they also became our lifelong friends.
Pasadena - Buyer
The Historic 'Hotel Livingstone' Apartments/Condominiums
I was familiar with a number of realtors but, lucky me, a friend recommended Kimberly and Matthew when I decided to make a home purchase in Los Angeles. With their help, and after over a year of viewings and offers, I was able to secure a special historic gem in Pasadena. There was never a moment when I felt that they were anything less than supportive and encouraging. While I stood with Kimberly in the yard of a Lincoln Heights home on the top of a hill accessed only by a massive stair-street she enthusiastically said, "this is why I love my job!" as we took in the surprising city view. Matthew has a keen eye for design even after the closing we are still in touch about how things are progressing with my plan to replace carpet with gorgeous wood floors. They truly care about me...not just as a client. Someday when I am ready to sell and buy another place there is no question that my first call will be to Kimberly and Matthew to start that process. Thank you!
Glendale - Buyers
I truly feel that our requests were heard at every turn. Whatever questions we had along the way were answered thoroughly, and promptly. Our time was never wasted with visiting possible homes that were not a good match for us. Kimberly and Matthew listened, and responded with viable options and actionable advice. Professional. Courteous. Thorough. Patient and kind. We simply could not have made this real without their help.
Lakewood - Sellers
For a thorough, efficient, as well as pleasant real estate sales experience, Kimberly and Matthew are my first choice.
Erica & David
Valley Village - Sellers
Matthew + Kimberly went above and beyond in the sale of our home. It was our first time selling a home and it couldn't have gone smoother, from beginning to end. They made the experience fast and easy and we couldn't be happier with the results!
Jaynie & Robert
Long Beach - Buyers
Kimberly and Matthew were so professional and really held our hands through the whole process. We sent them examples of what we were looking for and the first listing they showed us and put an offer on we ended up getting. They had a strong strategy to get us into the property of our dreams and it worked! Their insights on what to look for, avoid, and ask for made us feel like we were well taken care of. They are the absolute best!
Montrose - Buyer
I moved to CA due to untimely death of my husband. Needless to say, it was extremely difficult time of my life. Kimberly and Matthew just made the process so smooth and easy for me. Their willingness to listen to my needs was exceptional. They were always there to answer my questions. And trust me, not going thru the process ever alone before, I had a lot of questions. K&M went out of their way to make sure that I was 110% satisfied with what I was purchasing. They even took the time to explain to me the intricacies of a different market/state so that I could fully understand. Whether it was day or night, they would answer my calls, emails, questions and queries in an extremely timely manner. K&M are true professional with empathy, which I really needed due to my personal situation. I would highly recommend Kimberly and Matthew to everyone and we as a family have every intention of using their services in the future, whenever it is needed.
West Hollywood - Seller
Kimberly and Matthew are experts in their field.
They took me from the start of this process through each step with knowledge and patience.
Peter and Family
Valencia - Sellers
I based my decision to choose Kimberly Burns Turner on her character and how she conducted herself personally and professionally.
Kimberly made the entire process a joy and seamless. She took care of things and went above and beyond to make the house desirable for sale.
Kimberly had a great way of keeping us in the loop without our feeling like we had to really do anything.
Everybody in the office was super prompt and sharp in their skills.
Julia and David
Silver Lake (LA) - Sellers
Kimberly was easy to work with throughout the entire process of selling our home. We will work with her again if we ever buy or sell in the future.
West Hollywood - Buyer
As a first time buyer and some-time control freak, I knew I would have many questions going into the process of buying a home. Matthew was not only thorough at walking me through the steps, but exceedingly patient when I would want to review for myself and come back with any questions (of which there would inevitably end up only a few)! Matt was not afraid to direct me to others in the process when more nuanced financial or mortgage related questions came up. And as an added benefit - his passion for interior design was so much fun to have along during the entire process! I'm so happy I found an amazing LA realtor (thanks Kevin), but also a home buying advisor for life!
Rachel and Jeremy
Los Angeles - Sellers
We truly couldn’t imagine someone who was easier or more pleasant to work with. Kimberly told us on day one how the entire process would work. She gave us information and instruction on what we needed to do to offer our home at its best. She told us exactly what steps she would take to get our home to the point of sell, how she would reach out and guide buyers through, and was clear about helping us make solid choices in the final phases of selling to avoid any issues. She followed through on all of it. And never ceased to be absolutely kind and helpful.
In addition to her tremendous wealth of knowledge and experience, and maybe most meaningful to us, Kimberly took the time to know our house. She saw right away the work we had put into our home, and made us feel that our time, energy and choices were valued. And she turned around and communicated all of it to the prospective buyers. She took the time to point out our house’s story to the folks she toured; we have no doubt that this personal attention to detail made a huge difference, not only in the sale price, but in the number of offers we received. We both felt we had a trusted ally and adviser through this emotional and challenging process. Thank you, Kimberly!!
Los Angeles - Buyer
Kimberly is an experienced and knowledgeable Professional in her field.
With all the anxiety that comes with such a large purchase as a new home, having Kimberly by my side eased the way... She was always calm and approachable.
Thank you Kimberly!!!
Jason and Jamie
Glendale - Sellers and Buyers
Matthew and Kimberly completely delivered beyond our expectations. They did a beautiful and professional job marketing and presenting our home, resulting in overwhelming interest and selling well above ask. They truly put their clients first and were always for a quick question or recommendation.
Hollywood Hills East (LA) - Sellers
Thank you, Kimberly and Matthew. The sale of my property has been a wonderful experience thanks to you, my favorite dynamic duo.
Kimberly Burns Turner was immediately responsive. I knew that she dealt with high-end properties, and although mine was mid-range, she didn't hesitate to consider it. She was also proactive after we had to put the project on hold due to statewide lockdown. As soon as the lockdown showed signs of relaxing, she contacted me with assurances that we could successfully proceed. She was generous with her time and expertise from the start. In addition, I was on the other side of the US and in a different time zone, but it made no difference at all. She coordinated everything in a timely manner, and never missed a detail.
Pasadena - Buyer
Matthew was a consummate professional. I highly recommend.
Deana and Bradley
Mt. Washington (LA) - Buyers and Sellers
We worked with Kimberly and Matthew for the sale of our home and the purchase of our new home. From the very start of the process of selling our home to the completion of the purchase of our new home Kimberly and Matthew were top notch. One of the key components to working with them was the advice they gave us for pre-sell improvements to our home that helped make the sell a quick one and helped up our sell price. They gave fantastic recommendations for improvements while keeping our budget and timeline in mind. We had an incredibly tight timeline for finding a new home after our previous home sold and Kimberly and Matthew were there guiding us every step of the way. Their expertise in the local markets and impeccable taste really helped us find our dream home. I don't think we could have pulled off the sale of our home and buying a new one within such a short time period without them. Our family is forever grateful! I would HIGHLY recommend Kimberly and Matthew to anyone for selling or purchasing a home.
Jake and Kate
Woodland Hills - Buyers
We had an exceptional experience purchasing our first home with Matthew Letcher and his team. We couldn’t have imagined a more professional, kind, attentive, knowledgeable realtor. Matthew always made us feel like we were his only clients. He was extremely thorough and gave his attention to every detail. He’s also a wonderful person; good natured, great sense of humor. We definitely consider Matthew a friend after having such a positive experience with the home purchase.
Matthew was the ideal agent. The trust was always there. He is incredibly supportive, a great listener, fun and kind, and provides excellent service. We always felt like we were in good hands with Matthew.
Matthew and his team are the best. I wouldn’t hesitate going back to him and referring him to friends and family.
Sara and Partners
Highland Park- Seller
Kimberly is extremely professional, experienced, and knowledgeable. We trust her completely and we couldn't be happier with her service. She priced our property correctly and developed a proactive sale strategy which included anticipating issues that might arise in the minds of buyers so she was prepared to provide real answers. Can't recommend Kimberly more highly.
Glendale - Seller
Matthew goes above and beyond when it comes to customer service. He is an amazing realtor and I would highly recommend him! He made it a point to listen to what was important to me and offered great advice when it came to negotiating with potential buyers for my home.
Holly and Leo
Silver Lake - Buyers
We Loved Kimberly Burns Turner and Matthew Letcher!! After having another realtor and not a great experience, we were referred to Kimberly and Matthew from a friend. So happy that we ended up working together, it made all the bad experiences in the past look that much worse, since they were so wonderful!
They were always in contact, and felt like they really cared about what we wanted and our needs. They made the whole process so easy and effortless and we felt like we were well taken care of from the first meeting to the last meet up when they handed us our keys!
We feel like we've made friends with both of them, and definitely would refer or use them again should the need arise. After a tumultuous search for a home, we feel so lucky that we ended up in Kimberly and Matthew's hands.
Kate and Patrick
Tujunga - Sellers
Matthew understood my family's needs and worked tirelessly to sell our house, above asking, in a timely manner.
He is, literally, the best.
Craig and Dala
Eagle Rock - Buyers
My wife and I had just begun our house search and had an afternoon of open houses planned. While driving to the first house, we realized that another house was close by so we decided to stop by to see if we could peak in. We arrived an hour before the open house, but Matthew warmly welcomed us in to take a look around. The connection was immediate that we had found our Realtor. And as luck would have it, we landed our home on the first offer that Matthew and Kimberly helped write for us. Their ability to work well with others was obvious, as they quickly partnered with the listing agent and navigated us through the entire process with aplomb.
Matthew and Kimberly's knowledge of the NELA (Northeast Los Angeles) area was extremely helpful and insightful, as we were unfamiliar with the area. Although, we knew we loved it every time we drove around looking at potential homes, their tips about what to check out were excellent to give us the local knowledge to make us feel more at home. Would absolutely recommend them to any first time home buyers looking in the NELA area
Clay and Emily
Highland Park - Sellers
Kimberly Burns Turner is one of the top real estate agents in the greater Los Angeles area. In particular, her knowledge of the Northeast LA market is unparalleled, and her track record of success speaks for itself. She helped my wife and I purchase our first home in Highland Park in 2012, and when it came time to sell that home in 2018, it was a no-brainer to work with her again. She is a full-service agent, helping with every facet of the home sale/purchase process... from repairs to staging to marketing to negotiation, she is top notch. She is friendly, courteous, trustworthy and thorough.
Kimberly helped us secure multiple offers on our home, and secure a final purchase price at nearly $100K over asking. She advised us throughout the escrow process and helped us make informed decisions. I would recommend her to anyone looking to buy or sell their home who is looking for a kind, attentive, smart and savvy agent.
Buena Park- Buyer
Matthew is great! He is very knowledgeable about the real estate process and has a great eye for properties and design. He was a pleasure to work with because of his warm and charming personality as well as his detail oriented work ethic.
Matthew was able to adapt to my changing property preferences as I learned what worked and didn't work for me starting the house hunting process. This made finding the right property a lot easier and quicker than I thought it would be. We found the right house for us within a month of searching, put in our first real offer, and got it accepted with a lower offer in a multiple offer situation. I don't think this would have happened without Matthew, especially in this market.
The closing process was a breeze with Matthew. He has a great network of contacts which reduces the stress and hassle of having to shop around yourself. He was able to refer a lender when my first one didn't work out. He arranged for all the inspections and got quotes for the services that needed to be done to ask for credits. All the while dealing with the sellers, escrow, and making all the paperwork easy to understand and fill out.
Overall, I would highly recommend Matthew because he is an awesome person and amazing at what he does. You'll not only get what you want, but you will actually enjoy the process.
Annette & Gustavo
Los Angeles - Seller
Our experience with Kimberly Burns Turner was amazing. She was helpful, available and had a wonderful understanding of what it took to promote a high-end property. The photography and collateral materials she provided were beyond beautiful and we couldn't have been happier with her and the results she provided. We will work with her again for sure.
David and Karen
Chevy Chase Canyon - Sellers
Kimberly is very professional and had a well planned marketing strategy to promote and sell my property. I could not have ask for a better person to handle my property than Kimberly. Surely will recommend her to all my friends and neighbor.
Tarzana - Sellers
I've known Matthew for many years so I knew I could trust him to help me sell my condo. He was so helpful that it really felt like we were a team trying to get the best outcome for my place.
What I never expected was how quickly Matthew got it sold. He explained everything to me and the
marketing and staging of the condo helped so much. We had multiple offers and accepted one in under a week of it being put on the market. I never imagined that it would go so quickly! it was really all thanks to Matt.
Throughout the process Matthew was extremely helpful. I live in San Diego and the condo was in Tarzana so it was hard for me to get back and forth. He was very accommodating and helped out whenever he could if there was a problem that needed immediate attention. If I had a question about paperwork, he would get on the phone with me and we would go over everything word for word.
I can't say enough good things about my experience with Matthew. He was amazing and I really couldn't have done this without him! I've already recommended him to friends and I will do it again and again!
Kim and Luan
Woodland Hills- Buyers
We met Kimberly through a mutual friend, and she met us to look at a house that needed a tremendous amount of attention, and, ultimately, wasn't right for us. But, when we met with her, she quickly got a strong sense of what we were looking for as well as our taste.
Kimberly introduced us to neighborhoods and some very awesome areas of Los Angeles that we didn't even know existed. She was always available to us for any questions and concerns which was extremely helpful for us as we were first time home buyers in a very competitive market. My wife and I would often send her houses to get her opinion and for her to investigate them and her follow-up was always prompt, and thorough, which saved us a ton of time as we were house hunting with a toddler.
When we found our dream home, Kimberly formed a wonderful relationship with the other agent to help put us in the best position possible to attain the house and we got it! I was amazed at how smooth and painless the escrow and inspections went, also we had a tight window to fit our inspections and Kimberly set them up seamlessly. My family and I couldn't have had a better agent find us our home, and she also became a wonderful friend. If anyone is looking to buy a home, I can't think of a better agent than Kimberly Burns Turner.
Los Angeles - Buyer and Seller
Kimberly Burns Turner is a professional. She had her clients best interest at heart at all times and provides excellent service and protection while explaining everything. Her knowledge of service staff and her problem solving skills are excellent as well as her negotiation skills. Kimberly wants success for her clients and provides it.
Valley Village - Buyer
Matthew was extremely knowledgeable of the entire purchase process, allowing me to relax and let him drive the journey with confidence and security in knowing that I was well taken care of. He always advised me of the pluses and minuses of each opportunity and allowed me to make my own judgement before offering his professional opinion. He was beyond professional, compassionate and caring! It felt like I was buying a home with a friend and not an "agent" with a canned script.
While every client matches with their broker differently, I was blessed to find Matthew because he was the PERFECT match for me. I knew from day one that I had an advocate, a professional and a true support as I purchased my home.
Jeremy and Tomoko
Glendale/Altadena - Sellers/Buyers
Kimberly Burns Turner is a fantastic real estate agent. She's solid and 110% professional. She understood our needs and ran with them. We found the absolute perfect house for our family through her guidance. When it came to selling our old place, she handled the sale with skill and aplomb. Working with her is a sheer pleasure. She's steady at the wheel and handles things with grace and intelligence. It was a thrill to watch her mind at work. Would definitely recommend her to anyone looking to buy or sell a house.
La Canada- Buyer
Kimberly was incredibly knowledgable, without her expertise I would not have been able to complete the purchase of the home. She is fun to work with, has integrity and really helped with all the aspects of this purchase.
David & Becca
Atwater - Buyers
Kimberly was with us for over a year in our search and stayed committed to us and patient with our search, even through opening and then canceling escrow on the first property which accepted our offer, and she was always a delight to work with. We feel like she has become a close friend and confidant.
Glassell Park - Buyer
I met Matthew through and friend and instantly liked him. He was very familiar with the area I had in mind where I wanted to buy. Matthew has a very pleasant, easy going personality and I never felt pressured to choose a particular home. As you probably know, some real estate agents can be pushy. That's not Matthew. He was very responsive to my requests, he anticipated issues and had solutions for them before I even knew the issues existed. He is very organized and was very available to meet, view the property etc. It could not have been a better experience. He is a "keeper."
Glendale - Seller
We interviewed three agents before deciding who we were going to work with on the sale of our home. They are all great agents, and we had worked previously with the other two. When we met Kimberly, it was clear as day that she was the right person to work with. She understood our needs and goals, the neighborhood, our style, and had a unique plan for marketing our home that really helped make it stand out and sell quickly. I have no regrets working with Kimberly and would highly recommend her to anyone looking for an agent.
Silver Lake - Buyer
Kim was recommended to me through an Agent at Dilbeck.
I was looking to purchase a property in a particular neighborhood, and needed someone who was familiar with the housing market.
My son and I, spent almost 8-9 months looking at properties, and narrowed our search silver lake area.
It was an eye opener for us when I realized that the housing market was in a bubble, and every home we liked had multiple offers, left us feeling hopeless.
We were finally able to close on a property, the process went very smooth, and it was all because of Kimberly.
She was very cognoscente about our needs.
I would definitely recommend her to family and friends.
It has been a pleasure working with her.
Ary and Michael
Ventura - Buyers
We worked with Kimberly when we purchased our current home in 2011. She is simply the best we know. she is professional, very knowledgeable in her work. She is wonderful to work with.
She is always available to answer any questions we had about buying this property. It's our first time purchasing a lot and she was very informative of the process. And we appreciate and trust her network of experts she recommends to us to get the deal done. And her ability to guide us through closing in a timely manner.
Mark and Konomi
This past June, my wife and I worked with Matthew on buying our first home. We could not be happier with our experience.
Matthew is exactly the type of agent we were looking for - we needed someone who is intelligent, attentive, reliable and knowledgeable about the current real estate market and area (Glendale, CA). Matthew has all those qualities and more! Before we met him, we spoke to a few local agents who were either condescending or "all talk". Matthew gave us confidence in selecting a home, bidding on it, negotiating and later working toward closing escrow. Since we were new at this process, we often had random questions for Matthew and he was always responsive and detailed with his answers back (via email, phone or even text messages). In addition, we felt like he was with us through every step in the process.
We will recommend Matthew and Dilbeck Real Estate to friends and family who are in the market for a new home.
Kimberly Turner is an absolute professional. I have had the pleasure of working with her before. Kimberly navigated a very complicated and lengthy escrow with many pitfalls and unexpected turns. She never gave up and was diligent, hard working and kept me and my interest safe at all times. Her knowledge and expertise were essential in this transaction. She kept a cool and professional head while working in a very unexpected circumstance and most importantly she kept me the buyer from experiencing any un-needed worry or drama
Jeff and Emily
We were previously working with another agent and were pretty underwhelmed by her commitment to helping find a house. Fortunately, we randomly met Matthew Letcher at an open house in La Crescenta and were charmed by his easy demeanor and soft sell. Just for kicks, later that week we asked him if he'd be interested in showing us some houses the following weekend, and as he led us through homes, it was clear to me and my wife that we just clicked with him.
We felt like Matthew really understood our needs and tastes. He took a lot of time to get to know us and get a really good picture of who we are and our lifestyle, really taking that into account when suggesting neighborhoods and potential homes. He was very sensitive to our requirements and, when necessary, would gently nudge us in the more sensible direction when he could see us veering off course which we greatly appreciated!
As we started making offers on houses, it was reassuring to have Matthew as an experienced and informed adviser. In what seemed to us an unpredictable market with homes going for north of 100k over asking, he had an excellent sense of what a house's value was and helped us navigate this tricky process. He always prepared us for what a realistic offer would be and was successful in having us countered on every offer we made.
Once we made an offer that was accepted, Matthew made the process of the home purchase super easy for us. We've heard tons of horror stories from friends who found the escrow process harried and terrifying, but we came out of it feeling like it was all really laid back and easy. There were times when we had to make sure tasks were completed expediently, but Matthew was always available to talk us through every step and allay any confusion on our part.
For a first time home buyer, Matthew Letcher was a great partner and mentor. When we're looking to sell or buy a house again, he'll be the first person we call!
Wendy & Chris
Eagle Rock - Sellers
Kimberly is a top notch agent in every way. She is very knowledgeable of market conditions and is extremely personable and patient, especially when handling challenging or stressful conditions. We can't recommend her highly enough.
Viks and Jill
Silver Lake - Sellers
It took us about two years to find our new home. For some people, that's an excruciatingly long time. For us, it flew by and was so enjoyable - because we had Kimberly. We met Kimberly through a friend who had her as their realtor and they rejoice her. After having a lukewarm experience with our previous realtor, we were blown away by the sheer difference in personality, knowledge, experience, and comfortability we instantly had with Kimberly. It was kismet!
She was AMAZING through every aspect of our home buying AND home selling experience. Kimberly constantly kept us abreast of the pros and cons of doing two at the same time, spent hours with us in the car driving to open houses, walked through houses twice (once with me and once with my husband) so that our now 19-month old son could take his nap (he loves her!), helped us prepare and even personally staged our house for selling, constantly sending us new houses for sale, always looking out for us. We never felt forgotten - she made us a priority!
Whenever we found ourselves getting down about not finding "the one", being out bid, or even falling out of escrow, Kimberly would pick us back up immediately and put us back on track. When we told her what we would like in our new home, she made sure that we didn't settle for less and, when we thought settling was ok, she reminded us that it's not and we should, and would, find our perfect home. And we did, with her guidance and unwavering commitment to us!
We are so very lucky to have had Kimberly be our realtor, and now our dear friend! She is a rock star!!!